At Click On Screens, we value your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, share and protect information when you visit our website, contact our team, enquire about our solutions or interact with our products and services.
By using our website or providing your personal information, you acknowledge the practices described in this policy.
01Who We Are
Click On Screens provides digital signage and customer engagement solutions, including commercial display screens, interactive digital kiosks, AI-powered digital media management, advertising and content creation, and customer analytics.
Our solutions support businesses across retail, fuel and convenience, hospitality and other commercial environments.
For the purposes of this policy, "Click On Screens", "we", "us" and "our" refer to "Click On Screens".
02Information We Collect
Depending on how you interact with us, we may collect the following types of information.
Personal and Business Information
When you submit an enquiry, request a consultation or communicate with our team, we may collect:
- Your name and job title
- Business or organisation name
- Email address and phone number
- Business location and contact details
- Information about your project, requirements or enquiry
- Any additional information you voluntarily provide
Website and Technical Information
When you access our website, certain technical information may be collected automatically, including:
- IP address and approximate location
- Browser type and device information
- Operating system
- Pages visited and website interactions
- Referral sources and access times
- Cookie identifiers and similar technical information
Service and Platform Information
Where applicable to the solutions provided, we may process information relating to:
- Customer accounts and authorised platform users
- Connected display devices and system configurations
- Content scheduling and campaign activity
- Platform usage and technical performance
- Support requests and service communications
- Customer interaction and campaign analytics
The information processed depends on the products, features and services used by each client.
03How We Use Your Information
We may use personal and business information to:
- Respond to enquiries and consultation requests.
- Understand your requirements and recommend suitable solutions.
- Prepare quotations, proposals and service recommendations.
- Provide, operate, maintain and support our products and services.
- Communicate important service updates and relevant business information.
- Monitor website functionality, security and performance.
- Improve our website, products and customer experience.
- Analyse service performance and business trends.
- Send marketing communications where permitted by applicable law.
- Comply with legal obligations and protect our legitimate business interests.
We process personal information only where we have an appropriate legal basis under applicable data protection laws. Depending on the circumstances, this may include your consent, performance of a contract, compliance with legal obligations or legitimate business interests where recognised by law.
04Customer Analytics and Digital Interaction Data
Some Click On Screens solutions provide analytics designed to help businesses understand customer traffic, engagement, campaign effectiveness, content performance and operational trends.
Depending on the solution deployed, analytics may involve information generated through digital displays, interactive kiosks, connected devices or other supported technologies.
Information may include:
- Customer traffic and interaction counts
- Screen and campaign engagement
- Content performance metrics
- Location-level performance information
- Device activity and operational statistics
- Interaction patterns and trends
Where analytics involve personal information, its collection and processing will be subject to applicable privacy laws, contractual arrangements and relevant privacy notices.
The nature of the data collected, the technologies used and the applicable privacy safeguards may vary between deployments.
05Information Processed on Behalf of Clients
Where Click On Screens provides software, digital media management or analytics services to business clients, we may process certain information on their behalf.
In these circumstances, the business client may determine how and why information is collected or used, while Click On Screens processes the information according to applicable contractual instructions.
Clients are responsible for ensuring that their use of our solutions complies with applicable privacy, advertising and consumer protection laws, including any requirements relating to notices, permissions or consent.
Individuals seeking information about data collected at a particular business location may need to contact the business operating that location.
08Data Storage and Security
We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
These measures may include access controls, secure systems, administrative safeguards and appropriate oversight of service providers.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
09Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet contractual requirements, resolve disputes, maintain appropriate business records or comply with legal obligations.
Retention periods may vary depending on the type of information, nature of the service and applicable legal requirements.
When information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it.
10International Data Transfers
Our business operations or technology service providers may involve the processing or storage of information in countries other than the country in which it was collected.
Where international transfers occur, we will take steps required by applicable data protection laws to protect personal information and establish appropriate safeguards.
11Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of eligible personal information.
- Withdraw consent where processing relies on consent.
- Object to or request restrictions on certain processing activities.
- Request a copy or transfer of your information where applicable.
- Opt out of marketing communications.
- Raise privacy concerns or complaints with the appropriate authority.
To exercise an applicable right, please contact us using the details below.
We may need to verify your identity before responding to certain requests.
12Marketing Communications
We may contact you about relevant products, services, industry information or business opportunities where permitted by law.
You can opt out of promotional emails by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary service-related or transactional messages.
13Third-Party Websites and Services
Our website and digital solutions may contain links to third-party websites, applications or services.
These third parties operate under their own privacy policies and practices. We encourage you to review their policies before submitting personal information.
Click On Screens is not responsible for the privacy practices of independent third-party services.
14Children's Privacy
Our website and business solutions are primarily intended for commercial and professional use.
We do not intentionally solicit personal information from children through our website.
Where a client deploys interactive technologies in environments accessible to children, appropriate privacy safeguards and any legally required permissions must be implemented.
15Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technologies, services or applicable legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
Where required by law, we will provide additional notice of material changes.
16Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Click On Screens
Contact form: Send us a message
We will review and respond to legitimate privacy enquiries in accordance with applicable laws.
